Contact Me
As UX/Product Designer, I worked on internal HMI/MES interfaces and an external dealer portal used for orders and performance tracking. I partnered with operators, supervisors, maintenance, and dealers to understand machine, ticketing, and sales workflows. I designed dashboards, ticket flows, and data-heavy tables that emphasized clarity, status visibility, and quick decision support. I also collaborated with engineering and operations leadership to align the UX with technical realities on the factory floor.
SilencerCo
Manufacturing • Industrial Automation
Jun 2025–Present
Sole UX Designer
Cross-functional partnership between the Engineering, and Operations
Machine interface: part tracking and performance
Real-time reporting for machine and operator metrics
Custom ticketing system for maintenance and support
Ticket detail view with history and assignments
CRM dashboard for managing dealer relationships
Dealer account activity and historical insights
Self-service portal for dealer purchase orders
Dealer account overview and order history
A.C. Ivory
UX Designer
Contact Me
As UX/Product Designer, I worked on internal HMI/MES interfaces and an external dealer portal used for orders and performance tracking. I partnered with operators, supervisors, maintenance, and dealers to understand machine, ticketing, and sales workflows. I designed dashboards, ticket flows, and data-heavy tables that emphasized clarity, status visibility, and quick decision support. I also collaborated with engineering and operations leadership to align the UX with technical realities on the factory floor.
SilencerCo
Manufacturing • Industrial Automation
Jun 2025–Present
Sole UX Designer
Cross-functional partnership between the Engineering, and Operations
Machine interface: part tracking and performance
Real-time reporting for machine and operator metrics
Custom ticketing system for maintenance and support
Ticket detail view with history and assignments
CRM dashboard for managing dealer relationships
Dealer account activity and historical insights
Self-service portal for dealer purchase orders
Dealer account overview and order history
Streamlining attorney payouts & partner pool distributions across 50 state accounts
Read Now
A unified Client Journey that boosted operational visibility ~85% and cut finance processing time 70%+.
Read Now
A.C. Ivory
UX Designer
Contact Me
As UX/Product Designer, I worked on internal HMI/MES interfaces and an external dealer portal used for orders and performance tracking. I partnered with operators, supervisors, maintenance, and dealers to understand machine, ticketing, and sales workflows. I designed dashboards, ticket flows, and data-heavy tables that emphasized clarity, status visibility, and quick decision support. I also collaborated with engineering and operations leadership to align the UX with technical realities on the factory floor.
SilencerCo
Manufacturing • Industrial Automation
Jun 2025–Present
Sole UX Designer
Cross-functional partnership between the Engineering, and Operations
Machine interface: part tracking and performance
Real-time reporting for machine and operator metrics
Custom ticketing system for maintenance and support
Ticket detail view with history and assignments
CRM dashboard for managing dealer relationships
Dealer account activity and historical insights
Self-service portal for dealer purchase orders
Dealer account overview and order history
Streamlining attorney payouts & partner pool distributions across 50 state accounts
Read Now
A unified Client Journey that boosted operational visibility ~85% and cut finance processing time 70%+.
Read Now
A.C. Ivory
UX Designer
